Terms and Conditions

Effective Date: 03/04/2025
Last Updated: 03/02/2025

Welcome to Bharathaat! These Terms and Conditions ("Terms") govern your access and use of our website, mobile application, and services. By using our platform, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Introduction

These Terms outline the rules and regulations for using Bharathaat’s e-commerce platform. By accessing and making purchases on our website or app, you accept these Terms in full.

⚠️ If you do not agree with any part of these Terms, please do not use our services.

2. Eligibility

To use Bharathaat, you must:
✅ Be at least 18 years old (or have parental consent).
✅ Provide accurate, up-to-date information during registration and checkout.
✅ Use our platform only for lawful purposes.

🚫 We reserve the right to suspend or terminate any account that violates these conditions.

3. Account Registration & Security

To place an order, you must create an account.
Keep your username and password confidential.
You are responsible for all activities under your account.
Notify us immediately if you detect unauthorized access.

🚫 Bharathaat is not responsible for losses due to compromised account credentials.

4. Orders & Payments

🔹 Orders are confirmed only after payment verification.
🔹 Bharathaat reserves the right to cancel orders due to stock issues, pricing errors, or suspected fraud.
🔹 Payment options include Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD).
🔹 EMI and "Buy Now, Pay Later" options are available for eligible purchases.

🚀 Note: Order cancellations are allowed only before dispatch. Once shipped, the order cannot be canceled.

5. Pricing & Product Availability

Prices displayed include/exclude applicable GST and taxes.
Prices are subject to change without prior notice.
In case of pricing errors, Bharathaat reserves the right to cancel orders and issue a refund.
Product availability is not guaranteed until an order is successfully placed.

6. Shipping & Delivery

📦 Free Delivery within 10 km.
📦 Express Delivery within 24 hours for eligible locations.
📦 Standard Delivery for orders outside 10 km takes 3-7 business days.

Delivery timelines depend on location and shipping partner efficiency.
Customers must provide an accurate delivery address to avoid delays.
Bharathaat is not responsible for delays caused by third-party couriers.

📌 Refer to our [Shipping Policy] for more details.

7. Returns & Refunds

✅ No-Questions-Asked Returns on eligible products within [X] days.
✅ Refunds are processed within 1 to 3 business days after return verification.
✅ Certain products (e.g., personal care, perishables, customized items) may not be returnable.

📌 Refer to our [Return & Refund Policy] for complete details.

8. User Conduct

By using Bharathaat, you agree:

✔ To use the platform lawfully and ethically.
✔ Not to upload or distribute harmful, illegal, or offensive content.
✔ Not to interfere with our servers, security, or payment processing.
✔ Not to copy, reproduce, or resell our products without permission.

🚫 Violations may result in account suspension or legal action.

9. Intellectual Property Rights

All trademarks, logos, content, and software on Bharathaat are our exclusive property.
Users cannot copy, modify, or distribute any content without prior permission.

🚨 Unauthorized use may result in legal action.

10. User Reviews & Feedback

Customers may submit reviews, comments, and feedback.
By posting content, you grant Bharathaat a non-exclusive, royalty-free license to use it.
We reserve the right to moderate, edit, or remove reviews violating our policies.

🚫 Prohibited Content: Hate speech, misleading reviews, offensive material.

11. Warranty & Liability Disclaimer

⚠️ Bharathaat provides products “AS IS” without warranties of any kind.

We are not liable for:

Losses due to technical glitches, cyberattacks, or system downtime.
Delays or damages caused by third-party shipping partners.
Any indirect, incidental, or consequential damages arising from product use.

📌 Our maximum liability is limited to the order amount paid.

12. Indemnification

You agree to indemnify Bharathaat against any claims, damages, or losses arising from:

Your misuse of our platform.
Violation of these Terms.
Any fraudulent transactions.

13. Dispute Resolution & Governing Law

These Terms are governed by Indian laws.
Disputes shall be resolved through negotiation first, then arbitration.
Jurisdiction: Courts of Delhi.

📌 For legal concerns, contact us at [Insert Legal Email].

14. Termination & Suspension

Bharathaat reserves the right to:

Suspend or terminate accounts violating these Terms.
Restrict access for users engaging in fraudulent or illegal activities.
Take legal action against users causing harm to our platform.

15. Updates to These Terms

We may update these Terms from time to time. Significant changes will be notified via email or app notifications.

📅 Last Updated: 03/04/2025

Continued use of our services implies acceptance of the updated Terms.

16. Contact Us

For questions, complaints, or support, contact us:

📧 Email:
📞 Phone: 7011511910
📍 Address:

🚀 Bharathaat – Trusted Shopping, Seamless Experience! 🚀