Shipping Policy
Effective Date: [Insert Date]
At Bharathaat, we aim to provide fast, reliable, and hassle-free delivery to our customers. This Shipping Policy explains our delivery process, estimated timelines, charges, and other important details.
1. Shipping Coverage
We currently deliver across [Specify Coverage Area: e.g., India, specific states, cities, or PIN codes]. Our delivery services cover:
✅ Free Delivery within a 10 km radius.
✅ Express Delivery within 24 hours for eligible locations.
✅ Nationwide Shipping through our trusted courier partners.
2. Shipping Charges
Our shipping charges depend on the order value, location, and delivery speed.
| Order Value | Delivery Type | Shipping Fee |
|---|---|---|
| Orders within 10 km | Standard (1-2 Days) | Free |
| Orders within 10 km | Express (Same Day) | ₹[X] |
| Orders outside 10 km | Standard (3-7 Days) | ₹[X] |
| Orders outside 10 km | Express (24-48 Hours) | ₹[X] |
⚡ Note: Shipping charges may vary during peak seasons, festive periods, or special promotions.
3. Estimated Delivery Time
We strive to deliver your orders as quickly as possible. Estimated delivery times:
| Delivery Type | Estimated Timeframe |
|---|---|
| Local (within 10 km) | Same Day - 24 Hours |
| Metro Cities | 1-3 Business Days |
| Tier 2 & 3 Cities | 3-5 Business Days |
| Remote Locations | 5-7 Business Days |
🕒 Orders placed before [Cutoff Time, e.g., 2:00 PM] will be processed the same day. Orders after this time will be processed the next business day.
4. Order Processing & Dispatch
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Orders are processed within 24 hours of confirmation.
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You will receive a tracking link via SMS/email once your order is dispatched.
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Orders may experience delays due to unforeseen circumstances (e.g., weather, strikes, natural disasters).
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via SMS/email. You can track your order by:
1️⃣ . Visiting our “Track Order” page.
2️⃣ . Clicking the link in your email/SMS.
3️⃣ . Contacting our Customer Support for assistance.
6. Failed Deliveries & Reattempts
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If a delivery attempt fails due to incorrect address, unavailability, or customer refusal, our courier will make two more attempts before returning the package.
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If your order is returned due to non-delivery, a reshipping fee may apply.
7. International Shipping
Currently, we do not offer international shipping. However, we are working on expanding our delivery services globally. Stay tuned!
8. Lost, Damaged, or Delayed Shipments
🔹 Lost Packages: If your package is lost in transit, we will initiate an investigation with the courier partner and provide a replacement/refund as per policy.
🔹 Damaged Items: If you receive a damaged product, please report it within 24 hours of delivery with photos/videos for verification.
🔹 Delayed Shipments: If your order is delayed beyond the expected timeframe, you can contact customer support for updates.
9. Order Modifications & Cancellations
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Order Changes: Orders can be modified (address, items) only before dispatch.
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Cancellations: You can cancel an order within [X] hours of placing it. Once dispatched, cancellations are not possible.
10. Contact Us
For any shipping-related queries, feel free to contact us:
📧 Email:
📞 Customer Support: 7011511910
📍 Address:
🚀 Fast. Reliable. Hassle-Free. That’s Bharathaat Shipping! 🚀